Thank you for shopping with us! We take pride in the quality and craftsmanship of our diamonds and jewelry. Please read our return policy carefully before making a purchase:
All sales are final. Due to the nature of our products, including diamonds and fine jewelry, we do not accept returns or offer refunds. Once your purchase is made, it is considered final.
While we do not offer refunds, we understand that there may be special circumstances in which an exchange is necessary. If your item arrives damaged, or if there is a manufacturing defect, please contact us immediately. In such cases, we will gladly assist with an exchange or offer a repair.
To be eligible for an exchange, the item must be returned in its original condition, including all packaging, certificates, and documentation.
Custom-designed or special-order items, including engraved jewelry or pieces modified to your specifications, are also non-refundable. Please be sure to review all customization details before placing your order.
If you receive a defective or damaged item, please contact us within 7 days of receipt. We will arrange for a replacement or repair at no additional cost to you. After this time, the item will no longer be eligible for exchange or repair.
Shipping fees are non-refundable, and the customer is responsible for the cost of shipping any exchanges back to us.
If you need assistance with your purchase or believe you have received a defective or damaged item, please contact our customer service team at +852 96440155 / +66 823384811 / +91 9699995566 within 7 days of receiving your order. We are here to assist you with any concerns.
Thank you for your understanding and for choosing to shop with us!
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna.
